Empowering Businesses Through
Instagram Messaging

We help businesses manage and respond to Instagram Direct Messages from a centralized dashboard. Improve response times, organize conversations, and support customers efficiently with multi-agent access.

dashboard.wazify.ai
Wazify
Dashboard
Conversations
Team
Settings

Total Conversations

1,247

+12% this week

Active Chats

38

Right now

Avg Response

2.4m

-18% improved

Team Online

8

of 12 agents

Message Activity

Week Month
MonTueWedThuFriSatSun

Centralized Instagram Inbox

Our platform connects to Instagram Business accounts and enables seamless communication management.

Real-time Messages

Receive Instagram Direct Messages in real time directly in your dashboard.

Direct Replies

Send replies directly from the dashboard without switching between apps.

Message Reactions

View message reactions and read receipts for better conversation tracking.

Thread Management

Manage message threads efficiently with organized conversation views.

Campaign Referrals

Handle referrals and postbacks from Instagram campaigns seamlessly.

Secure Storage

All interactions are securely stored for operational purposes.

Key Features

Everything you need to manage Instagram messaging at scale

Multi-Agent Support

  • Assign conversations to team members
  • Track response times and performance
  • Monitor active and resolved chats
  • Manage high volumes of incoming messages

Message Capabilities

  • Send and receive text messages
  • Receive and view message reactions
  • Detect message seen events
  • Process messaging postbacks
  • Handle referral data from Instagram

How It Works

Get started in four simple steps

1

Connect Account

Securely authorize your Instagram Business account through Meta.

2

Receive Messages

Incoming Instagram messages are delivered to your dashboard via secure webhooks.

3

Respond

Agents can reply directly from the inbox interface without leaving the platform.

4

Manage

Track open, pending, and resolved conversations efficiently.

Why Choose Us

What makes our platform stand out

24/7 Chat Monitoring

Never miss a message. Our platform ensures round-the-clock monitoring of your Instagram conversations, so you can respond to customers anytime, anywhere.

Instant Communication

Real-time message delivery with zero delays. Receive and respond to messages instantly through our optimized webhook infrastructure.

Seamless Workflow

Streamlined conversation management with intuitive assignment, tracking, and resolution flows. Keep your team organized and productive.

Secure Infrastructure

Enterprise-grade security for your messaging operations

Encrypted Transmission

All data transmitted via secure HTTPS/TLS encryption

Role-Based Access

Admin and Agent roles with controlled permissions

Secure Token Storage

Access tokens stored securely with encryption at rest

Audit Trail

Controlled access with full conversation history logging

Start Managing Instagram Conversations Smarter

Join businesses that trust our platform for their Instagram messaging needs.

Get Started

Get in Touch

Have questions or ready to get started? Send us a message and we'll get back to you shortly.

Address

Istanbul, Turkey